I must admit that after hearing advertisments on the radio I was very skeptical about what the Wave System could accomplish and after talking with you and taking your advice we did in fact contact the Better Business Bureau and they gave your Company the highest rating and no complaints. We read all stories from the people who purchased the units but I was still skeptical. Well the wife ordered it and it was installed last Friday,September 10th. Well Saturday morning I went down stairs to see if it was still running. I called the wife to come down and it was unbelievable. The smell of the humidity and dampness was almost totally gone. We had used a dehumidifier for quite awhile to no avail. The home is (9) years old an it had a problem since we moved in. Well needless to say we were back down there Sunday cleaning up the cellar because now due to the Wave System we could smell some of the things that were causing problems from the dampness. The Wave is easy to use even for an Old Guy like me who is 71 years young today. I can’t thank you enough. You took the time to explain everything and even checked back with us which we thought was great. Oh one more thing. I had an electician come over to put in a plug next to it and he read the specs and said this is not going to use hardly any electricity, and that made us feel good because it is exactly what you had told us. From Ernie & Donna Wright we thank you Ralph.