Full Performance Guarantee

WAVE Home Solutions offers a unique one year performance guarantee on all HydroCare units. If not satisfied the customer should follow the procedures outlined to obtain a refund for the purchase price of the HydroCare unit.

As it may take a significant time to reduce the limescale buildup that has already adhered to the inside of hot water pipes, the unit must be allowed to operate for at least four months from the date of installation. This will provide the opportunity to fully realize the effectiveness and benefits of HydroCare. During this time, if you are dissatisfied with your HydroCare unit, call our service department at 800-293-9577 to discuss the performance and any recommendations we may have for you. If the unit is returned prior to four months from the date of purchase, a $55 restocking fee plus a freight and handling charge will be deducted from the refund.

If results indicate that limescale is not eliminated, request a return authorization number from our service department. Return with your proof of purchase and authorization number clearly marked on the box.

Our performance guarantee is limited to the purchase price of the unit, but not for any consequential, incidental or any other damages.

This performance guarantee is restricted as above and is not applicable to any parts warranty, which is covered separately.

Please Note: HydroCare units are engineered for the US electrical specifications and for the appliances and plumbing system in residential homes. Warranties and guarantees are valid only when sold through authorized dealers.

Models

We installed our HydroCare HC-44 on Friday. Only a few hours later, I asked my husband if he had turned up the temperature on our Rinnai tankless water heater... We are very pleased so far and would completely recommend it to any of our friends and family. – Joan and John Upham

We were unable to use our dishwasher because we have such hard water. Now the dishes come out clean – no more white powdery film. We chose the HydroCare over traditional water softeners because it doesn’t require salt to operate. – Susan

After just 2-3 weeks of installing the device in my pool and home, I know that this solution works...Normally during August I would have the chlorinator turn on high (5), I have it on very low setting (1 ½)... The water is crystal clear! – Don McKenty

I can report on my personal observation after one week of installing the HC-44. It appears that we are getting most of the benefits that traditional salt softeners provide. – Terry Doane

Before we got the HydroCare, we had white residue on everything that contained water...Now 3 months later, the toilet bowls are once again smooth and shiny. The dishes come out of the dishwasher sparkling clean with no residue. – Keith R. Harvey

Just a quick note to let you know how happy we are with our HydroCare unit, and for helping us become so forgetful! Now, with our HydroCare unit we’ve completely forgotten that we had to have maintenance on the Softener..to buy salt... – Thomas and Patricia Bushman

We also take extreme comfort in the realization that your HydroCare unit is also keeping the heat exchanger of our Rinnai tankless water heater from scale build up as well. You have a great product! Thanks again. – William S. Stephenson, Jr.

I know it must be working inside the system as well because we have noticed a 25% saving on our hot water energy usage! We’ve now taken it to a local restaurant as our first client…and they love it too! This product will change the water softener industry… – Gregory Farnham

We were so impressed with the performance of the HydroCare unit that we decided to convince one of our large restaurant clients to bypass their water softener and install the larger unit...I am proud to back this product. – Dayman T. Baker

Three weeks after installation of the HydroCare unit I removed the top element of the water heater and large pieces of the green scale had already dropped of the element... I now sell HydroCare to our water company customers because the product works. – Art Sharkey

I opened the door to the washer and I was amazed to find that the dishes, glasses and silverware were clean and spotless. Also, the interior of the washer was bright stainless again... We have continued to enjoy the wonderful water thanks to HydroCare. – Dave

It really works! My wife is very bothered by spotted glasses coming out of the dishwasher. The glasses are never spotted, she no longer buys the anti-spot rinse agent...I am now interested in distributing this device. – Kevin Carney

This product works, there is no mineral deposits left on anything. I can only imagine how much more efficient my hot water heater and my boiler are running if there is no more mineral coating on the heating coils. This will pay for itself many times over. – Paul Joseph

The home unit works great I was apprehensive at first but within a month and a half my applinces were working great and a ton less water stains .. I'm getting one for the pool next J Bossory – J. Bossory

In five short weeks, the HC-44 model has made noticeable changes...I delight in chasing the deposits with my fingernail and seeing them crumble and dissolve...the daily cleaning is a breeze. – Carol Metzenthin

I have now completely shut off my salt-water softener... In a word, this device is remarkable! I have ordered HydroCare dvices for my other two restaurants, one for my home and one for my sister's home. – Sam Manolakas

bought the HydroCare for limescale around 5 months ago and I am just amazed how well it started working...It has saved us on our electric bill plus our appliances work so much better and a lot easier to clean. Thanks! – Paula Harris